Clearing the cookies from your browser is the best first step whenever you are experiencing site issues. Because every browser is different, we recommend reviewing the steps on this external site. It offers steps for both desktop and mobile platforms for a large variety of browsers.
Because clearing your cookies may remove your password or clear items from your shopping cart
- Be sure to save your password elsewhere so you can sign in again
- Be sure you are signed in before clearing your cookies to save your cart items
- If you don't have an account, consider creating one:
- Open a new tab in your browser
- Follow this link to create a free Spoonflower account
- Confirm your account by email
- Check for the contents in your cart
- Clear your cookies
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