Submit a request

Get help for an order you've placed

For Unshipped Orders

Please let us know what the issue was with your item/order.

Please enter your Spoonflower order number.

Ask a question before you place an order

Please tell us which items you wish to return, or note if it is the whole order (ie: "item 1," "item id: 98765432," "all test swatches," etc.)

Please choose a fabric type.

Please choose a wallpaper type.

Please choose a home decor product.

Please choose a product.

Please choose a preferred reimbursement method. Note that refunds back to an original form of payment can take 1 to 30 days to appear back in an account. In-house Spoondollar credits are available for use as soon as the credit is processed, but can only be applied to active accounts -- please ensure you are registered and logged in to a Spoonflower account when requesting a Spoondollar credit.